These Terms of Service govern your use of this website and any consulting engagement with Affinity Digital Group LLC, a Florida limited liability company operating as Affinity Consulting, with a registered address at 1000 Brickell Avenue, Suite #715 PMB 153, Miami, Florida 33131, United States. By using this website or engaging our services, you agree to these terms.
Who we are and what we provide
Affinity Consulting is an experience design consultancy working with boutique hotels, restaurants, and real estate developments. Our services are professional advisory and creative services, delivered remotely and on site, and may include any of the following:
- Lifestyle experience consultancy and brand positioning
- Hospitality experience design across the guest journey
- Hospitality programming, including cultural, wellness, and food and beverage calendars
- Sonic identity, music direction, and curation
- Cultural marketing, creator relations, and partnership development
Engagements and scope of work
Every engagement is defined in a written proposal, statement of work, or services agreement that sets out deliverables, timelines, fees, and any on-site requirements. That document, together with these terms, forms the agreement between us. Where the two conflict, the signed proposal or agreement prevails.
Work outside the agreed scope, additional revision rounds, added locations, or expanded deliverables are quoted and approved separately before they begin.
You agree to provide timely access to the information, approvals, brand materials, and on-site contacts we need. Delays in approvals or access may shift agreed timelines.
Fees, invoicing, and payment
Fees are stated in the applicable proposal and are quoted in United States dollars unless otherwise agreed. Engagements typically involve an upfront retainer or deposit, followed by milestone or monthly invoices.
Card and digital payments are processed by our third-party payment processor. We do not store or handle your full card details. Bank transfer may be available for larger engagements on request.
Invoices are due on the terms stated on the invoice, normally within fourteen days of issue. We may suspend work on overdue accounts. Travel, accommodation, production costs, talent fees, licensing, and other pre-approved expenses are billed in addition to professional fees.
You are responsible for any taxes, duties, or bank charges applicable to your payment, other than taxes on our own income.
Intellectual property
On full payment of all amounts due for an engagement, you receive ownership of, or a perpetual licence to use, the final approved deliverables created specifically for you, for the purposes described in the engagement.
We retain ownership of our own pre-existing and underlying material: our frameworks, methodologies, research libraries, templates, curation systems, playlists and music reference libraries, and all working files, drafts, and concepts not selected as final deliverables.
Third-party assets — music recordings, photography, fonts, talent performances, and similar — remain owned by their rights holders and are subject to their own licences. Securing and paying for those licences is your responsibility unless the engagement expressly states otherwise.
Unless you ask us in writing not to, we may reference the engagement and show non-confidential work in our portfolio and marketing.
Confidentiality
Each party will keep the other's non-public commercial, financial, operational, and strategic information confidential and use it only for the purposes of the engagement. This obligation does not apply to information that is already public, independently developed, or required to be disclosed by law.
Professional judgement and no guarantee of results
Our work is strategic and creative advisory. We deliver it with reasonable skill and care, but commercial outcomes depend on many factors outside our control, including your execution, market conditions, staffing, and operations. We do not guarantee specific occupancy, revenue, resale value, booking, press, or audience results.
Nothing on this website or in our deliverables constitutes legal, tax, accounting, investment, real estate brokerage, or licensing advice. You should obtain your own professional advice before acting.
Your responsibilities
You confirm that you have the authority to engage us, that any materials you supply do not infringe third-party rights, and that your property, venue, and operations comply with applicable laws, permits, licences, and health and safety requirements. You are responsible for your own compliance with local regulations relating to events, music licensing, alcohol service, employment, and real estate marketing.
Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost bookings, or loss of goodwill.
Our total aggregate liability arising out of or relating to an engagement is limited to the total professional fees actually paid by you to us for that engagement. Nothing in these terms limits liability that cannot lawfully be limited, including for fraud or wilful misconduct.
Cancellation and refunds
Cancellation, termination, and refund terms are set out in our Cancellation and Refund Policy, which forms part of these terms. Please read it before making any payment.
Website use
The content on this website, including text, photography, and the Affinity Consulting name and marks, is owned by us or used under licence and may not be copied, resold, or republished without our written permission. You agree not to misuse this website, attempt to gain unauthorised access, or use it for unlawful purposes.
Inquiry forms on this website are for prospective client contact only. Submitting a form does not create a contract or reserve availability.
Force majeure
Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, severe weather, hurricanes, epidemics, government action, civil unrest, strikes, utility or transport failure, or venue closure. Where such an event prevents performance, we will work in good faith to reschedule affected work.
Changes to these terms
We may update these terms from time to time. The version published on this page at the time you enter an engagement applies to that engagement. Continued use of this website after an update means you accept the revised terms.
Governing law and disputes
These terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.
Before starting any formal proceedings or initiating a payment dispute, you agree to contact us in writing so we can attempt to resolve the matter in good faith.
Contact
Affinity Digital Group LLC, operating as Affinity Consulting. 1000 Brickell Avenue, Suite #715 PMB 153, Miami, Florida 33131, United States. Email: hello@affinityconsulting.io.