This policy explains how Affinity Digital Group LLC, a Florida limited liability company operating as Affinity Consulting, collects, uses, shares, and protects personal information. It covers this website and our client engagements. Our registered address is 1000 Brickell Avenue, Suite #715 PMB 153, Miami, Florida 33131, United States.
Information we collect
We only collect what we need to respond to inquiries and deliver our services:
- Information you submit through our inquiry form: your name, email address, the project or brand you are writing about, and anything you choose to tell us in the message field.
- Correspondence: emails, messages, and call notes exchanged with us.
- Engagement information: contact details for you and your team, commercial and operational details relevant to the work, and billing details.
- Payment information: processed by our payment processor. We receive confirmation of a transaction and limited details such as the last digits of a card. We never see or store your full card number.
- Technical information: basic, standard server and hosting logs such as IP address, browser type, and pages requested, used to keep the site secure and working.
How we use your information
We use personal information to:
- Reply to your inquiry and discuss a possible engagement
- Prepare proposals, contracts, and statements of work
- Deliver, manage, and improve our services
- Issue invoices and process payments
- Keep records required for tax, accounting, and legal compliance
- Protect against fraud, misuse, and security incidents
What we do not do
We do not sell, rent, or trade your personal information. We do not share client information with other clients. We do not add you to a marketing mailing list from an inquiry form submission without your agreement, and any marketing message we do send will include a way to opt out.
Legal bases for processing
Where data protection law requires a legal basis, we rely on: performance of a contract, to deliver engagements you have asked for; our legitimate interests, to respond to inquiries, run and secure our business, and keep records; your consent, where we ask for it, which you may withdraw at any time; and compliance with legal obligations, such as tax and accounting rules.
Service providers we share with
We share information only with providers who help us operate, and only as far as needed. These include our website hosting and infrastructure provider, our payment processor, our email and productivity provider, and our accounting and bookkeeping provider. Each is bound to protect the information they handle. We may also disclose information where required by law, to enforce our terms, or in connection with a sale or reorganisation of our business.
Payments are handled by an independent payment processor that acts as its own data controller for the payment data it collects. Its own privacy policy governs that processing.
International transfers
We are based in the United States and work with clients internationally, so your information may be processed in the United States and other countries. Where information is transferred out of the European Economic Area or the United Kingdom, we use appropriate safeguards such as standard contractual clauses.
Data retention
We keep inquiry information for up to twenty-four months if no engagement follows. Engagement and financial records are kept for the period required by applicable tax and accounting law, normally at least seven years. After that, information is deleted or anonymised.
Security
This website is served over encrypted connections. We use reputable providers, access controls, and need-to-know access within our team. No method of transmission or storage is completely secure, but we take reasonable and appropriate steps to protect your information and will notify you and any relevant authority if a breach legally requires it.
Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, to correct it, to ask us to delete it, to object to or restrict certain processing, to receive a portable copy, and to withdraw consent. Residents of California may also request details of the categories of information collected and disclosed and are protected from discrimination for exercising their rights.
To exercise any right, email hello@affinityconsulting.io. We will respond within the time required by applicable law and may need to verify your identity first. If you are in the European Economic Area or the United Kingdom, you also have the right to complain to your local data protection authority.
Cookies and analytics
This website uses only the cookies and local storage required for it to function and stay secure. We do not use advertising cookies or sell browsing data. If we introduce analytics or marketing cookies in future, we will update this policy and, where required, ask for your consent first.
Children
Our services are intended for businesses and are not directed at children. We do not knowingly collect personal information from anyone under sixteen. If you believe a child has provided us with information, contact us and we will delete it.
Changes to this policy
We may update this policy as our services or legal obligations change. The date at the top of this page shows when it was last revised. Material changes will be reflected here before they take effect.
Contact
Questions or requests about privacy: Affinity Digital Group LLC, 1000 Brickell Avenue, Suite #715 PMB 153, Miami, Florida 33131, United States. Email: hello@affinityconsulting.io.